Frequently Asked Questions
-
Around 60 to 90 minutes for a full combo weigh — vehicle and van together. Tow vehicle on its own is quicker, closer to 45 minutes. We don't rush it. A proper weigh means every wheel, every axle, ball weight measured (not guessed), and time to actually walk you through what the numbers mean before we pack up.
-
Nope — and please don't. The best way to weigh your set up is how you actually travel. That includes the full water tanks, the camp chairs, the spare boots under the bed, all of it. If you empty it out for us, the numbers won't reflect what's on the road with you, which kind of defeats the point.
If you are wanting to know your Tare weights then that is a different story.
-
Most weighs happen at home — driveway, carport, or out the front. We need a flat, stable, hard surface (concrete, bitumen, or hard-packed gravel) with enough room to walk around your rig. Level matters: if your spot slopes noticeably in any direction, the numbers won't be accurate.
Not sure if yours is suitable? Pop a spirit level on the floor inside your van where you'd normally park it. Close to level front-to-back and side-to-side? You're sorted. Clearly off? You've got options:
A nearby flat spot — a mate's driveway, a hardstand, an empty car park early in the day. Most towns have somewhere within 10 minutes.
Send us a photo when you book — we'll tell you straight up whether it'll work.
Wait for a weigh day in your area — we run group days at parks and partner locations where the spot's already sorted.
We'd rather have a quick chat upfront than turn up and reschedule. No awkwardness — just send the photo.
-
A written report, emailed the same day. It covers every weight we measured (wheels, axles, ball, GVM, ATM, GTM, GCM), how each one stacks up against your compliance plate, tyre pressures recommended for your actual loads, and weight distribution advice if you need it. No 50-page PDF nobody reads — just the numbers and what they mean, properly explained.
-
Then you'll know — and that's the point. We'll show you exactly where the issue is (often it's one axle or the ball weight, not the whole rig), and talk through your options. Sometimes it's a packing fix. Sometimes it's a GVM upgrade conversation. Sometimes it's "you've got more room than you thought." Either way, no lectures and no side-eye. You came to us to find out
-
A full combo weigh (vehicle plus van or trailer) is $285. Tow vehicle on its own is $175. See al the pricing on our pricing page. Mates booking together at the same location get a discount — ask us about it.
-
We come to you, as long as your spot suits the job (see Q3 for what we need). That's the whole idea — loading a fully-packed van onto a public weighbridge isn't always practical, and a weighbridge can only tell you so much anyway. We bring seven scales to your driveway, weigh every wheel individually, and you don't have to move a thing.
-
Through the website — pick a date and service, pop in your details, and we'll confirm within a day. If you'd rather talk it through first, give Darren a call on 0438 887 094. Both work; whatever suits you.
-
Yes. We use calibrated scales (seven of them — five standard plus two heavy-duty for light trucks), follow industry methodology, and Darren's the technical lead on every weigh. We are members of Caravan & Camping SA, and our scales have current calibration certification. If you want to see the cert, just ask.
-
If your set up is over its legal weight limits and something goes wrong on the road, your insurance may and can refuse to pay. It can affect roadside assistance, registration, and in the worst case, criminal liability if someone gets hurt. Most rigs we weigh are over on at least one axle or the ball weight — usually by accident, often easily fixed. The weigh is the first step in actually knowing.